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IF YOU ARE HAVING PROBLEMS WITH YOUR AIR CONDITIONING OR HEAT, PLEASE CALL OUR 24/7 EMERGENCY MAINTENANCE NUMBER LISTED ABOVE.
For routine maintenance in your apartment, please feel free to use our online service request form 24 hours a day, 7 days a week without ever having to pick up the phone. If we find that you have called our emergency maintenance number for routine repairs, you could be charged up to $75 per call.
You can expect that we will address any routine items within 24-48 hours after form has been submitted.
Exceptions may occur if we need to order parts, or if something is happening at our community that requires our immediate attention, including weather conditions, utility emergencies, etc. We will do our best to communicate the status to you.
***Please be aware the inbox these requests go to is not checked on the weekends or after business hours, so please call the emergency number if you need immediate assistance.